Get In Touch

We'd love to hear
from you.

Whether you have a question about a session, need help with your account, or just want to say hello — we're a real team and we read every message.

Get in touch

💬
General Support
support@thecuddlepro.com
Account, bookings, and general questions
🛡️
Safety & Incidents
support@thecuddlepro.com
Report a concern — we respond within 24 hours
🔒
Privacy & Data
support@thecuddlepro.com
Data requests, CCPA, account deletion
📰
Press & Partnerships
support@thecuddlepro.com
Media inquiries and collaboration
Typical Response Times
General support 1 business day
Safety reports Within 24 hours
Payment disputes 2 business days
Privacy requests Within 30 days
Press inquiries 2–3 business days
Common Questions

You might find your answer here before reaching out.

  • How do I cancel or reschedule a session?
  • When will I be charged for a booking?
  • How do I become a certified Cuddle Pro?
  • What happens if my Pro doesn't respond?
  • Is my session information kept private?